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Voluntary Pricing Protocol

The Voluntary Pricing Protocol establishes clear protocols for container stevedores at the Port of Melbourne for providing industry and Government with advance notice for price increases or the introduction of any new landside charges, explanation of price increases, and the frequency and timing of price changes.

The Voluntary Pricing Protocol has been developed in close consultation with container stevedores, transport bodies, the Port of Melbourne and Australia’s peak shipping body.

Port of Melbourne’s three stevedores, DP World, Patrick Terminals and VICT, have all publicly expressed their commitment to follow the Voluntary Pricing Protocol and have been providing notices to industry in line with the Protocol since its introduction in July 2020.

The National Transport Commission’s (NTC) national voluntary guidelines for landside stevedore charges were released on 31 March 2022, modelled on the Victorian Voluntary Pricing Protocol. Given the consistency between the two sets of guidelines, and the additional clarity regarding provision of information, Victoria will continue to apply the local Protocol.

To receive emails on stevedore notifications under the Voluntary Pricing Protocol and other updates relating to the Voluntary Port Performance Model, please register by emailing freightvictoria@transport.vic.gov.au

Voluntary Pricing Protocol

The Department of Transport and Planning requests stevedores to implement pricing changes no more than once per annum on 1 January (or the next business day), commencing from 1 January 2025.


The Voluntary Pricing Protocol specifies four stages of consultation on pricing changes:

  1. Stevedores must notify the Executive Director, Freight Victoria at DTP of the proposed pricing change 60 calendar days prior to the proposed implementation date. The stevedore’s 60-day notice to DTP must be accompanied by:
    • Detailed reasons for the increase or introduction of pricing change, including all relevant supporting information or data, to be kept confidential by DTP.
    • For Terminal Access Charges, a detailed breakdown of the property, capital investment and landside operations costs to be recovered through the Terminal Access Charge, in the agreed submission template, to be kept confidential by DTP.
    • A link to the public notice on the stevedore’s website which includes:
      • publicly available rationale for the price change
      • the due date for industry feedback; and
      • stevedore contact information.
  2. When DTP receives a 60-day notice from a stevedore, DTP will email its Voluntary Port Performance Model (VPPM) industry stakeholder list within two business days to advise of the proposed pricing change. This email will include the link to the stevedore’s 60-day notice, the proposed date of change, closing date for industry feedback and the due date of the 30-day final notice.
  3. Both government and industry have 21 calendar days from the 60-day notice period to provide formal, written feedback direct to the stevedore on the proposed pricing change.
  4. Stevedores must issue a final notice of the pricing change to the Executive Director, Freight Victoria, which provides a link to the final notice on its website 30 calendar days prior to the proposed implementation date of the pricing change. When DTP receives the final, 30-day notice from a stevedore, DTP will email its VPPM industry stakeholder list within two business days to advise of the proposed pricing change. The stevedore’s final 30-day notice on its website must include:
    • A summary of engagement themes received in writing from industry and government and
    • Any response from the stevedore.

Definitions under the Voluntary Pricing Protocol:

  • Stevedore terminal handling charges refers to all charges payable to stevedores in connection with the operation or provision of land-based facilities and services at stevedore terminals.
  • Pricing change refers to both changes to existing charges and the introduction of new charges.
  • ‘Days’ refer to calendar days, unless otherwise specified.

September 2024 update

The Victorian Government has consulted with the Port of Melbourne’s three stevedores, to enhance the Voluntary Pricing Protocol with two key changes.

Firstly, a standard submission template has been created to capture data and information related to the infrastructure fee/landside access fee to increase the clarity and consistency of information provided to DTP in the 60-day notice. Secondly, stevedores have been requested to align price changes to 1 January annually to provide greater levels of certainty and streamline administrative processes for landside operators.

Important notice: The Department of Transport and Planning has issued these guidelines following consultation with stevedore operators and industry representatives. Stevedores adopting the Voluntary Pricing Protocol do so on a voluntary basis and remain responsible for compliance with all applicable laws and should obtain their own independent advice as required.

Stevedore notifications

DP World Australia

StevedoreDP World Australia
Effective date1 January 2025
Rate typeTerminal Carrier Access Tariffs
60 days’ notice issue date to DTP (due date)31 October 2024
60 days' industry notice (including rationale for price changes)DP World Australia (DPWA) Melbourne – Final Confirmation Notice
Industry feedback themesPlease submit enquiries at VIC.landsidefeedback@dpworld.com.au
30 days’ industry notice issue date (due date)2 December 2024
Final industry noticeDP World Australia (DPWA) Melbourne – Final Confirmation Notice(opens in a new window)
StevedoreDP World Australia
Effective date1 January 2024
Rate typeWest Swanson Terminal Carrier Access Public Tariff Schedule
West Swanson Terminal Ancillary Charges
60 days’ notice issue date to DTP (due date)31 October 2023
60 days' industry notice (including rationale for price changes)Notification to Industry changes to terminal carrier access tariffs at DP World Australia (DPWA) Melbourne from 1 January 2024
Industry feedback themesPlease submit enquiries at VIC.landsidefeedback@dpworld.com.au
30 days’ industry notice issue date (due date)30 November 2023
Final industry notice
DP World Australia Final Industry Notice
PDF 201.01 KB
(opens in a new window)
StevedoreDP World Australia
Effective date2 February 2023
Rate typeIncrease landside charges and introduce an energy charge.
In 2023, DP World is also intending to introduce a weight adjustment fee.
60 days’ notice issue date to DoT (due date)2 December
60 days' industry notice (including rationale for price changes)
Industry feedback themesPlease submit enquiries at VIC.landsidefeedback@dpworld.com.au
30 days’ industry notice issue date (due date)3 January 2023
Final industry notice

Final Industry Notice(opens in a new window)

StevedoreDP World Australia
Effective date1 May 2021
Rate typeTerminal access charge
60 days’ notice issue date to DoT (due date)3 March 2021 (due 2 March 2021)
60 days' industry notice (including rationale for price changes)15 March 2021 (due 2 March 2021)
Industry feedback themesTBC
30 days’ industry notice issue date (due date)27 March 2021 (due 1 April 2021)
Final industry notice
DP World Australia Industry Notice
PDF 84.32 KB
(opens in a new window)
StevedoreDP World Australia
Effective date1 January 2021
Rate typeCarrier access public tariff schedule
60 days’ notice issue date to DoT (due date)2 November 2020 (due 2 November 2020)
60 days' industry notice (including rationale for price changes)N/A – commitment provided to transition to 60-day notice period
Industry feedback themesTBC
30 days’ industry notice issue date (due date)20 November 2020 (due 2 December 2020)
Final industry noticeN/A

Patrick Terminals

StevedorePatrick Terminals
Effective date1 January 2025
Rate typeLandside charge and VBS and Storage Fees
60 days’ notice issue date to DTP (due date)1 November 2024
60 days' industry notice (including rationale for price changes)Patrick Terminals Landside charge and VBS and Storage Fees from 1 January 2025
Industry feedback themesPlease submit enquiries at Landside25@patrick.com.au(opens in a new window)
30 days’ industry notice issue date (due date)2 December 2024
Final industry noticePatrick Terminals – Final Notice of changes to Landside & Ancillary Charges: Effective from 1 January 2025(opens in a new window)

StevedorePatrick Terminals
Effective date4 March 2024
Rate typeIncrease landside and ancillary charges
60 days’ notice issue date to DoT (due date)3 January 2024
60 days' industry notice (including rationale for price changes)Patrick Terminals Notice to Customers
Industry feedback themesRefer to Patrick Terminal’s final industry notice, link below.
30 days’ industry notice issue date (due date)2 February 2024
Final industry noticePatrick Terminals - Final Notice of changes(opens in a new window)
StevedorePatrick Terminals
Effective date6 March 2023
Rate typeIncrease landside and ancillary charges
60 days’ notice issue date to DoT (due date)5 January 2023
60 days' industry notice (including rationale for price changes)Patrick Terminals Notice to Customers(opens in a new window)
Industry feedback themesRefer to Patrick Terminal’s final industry notice, link below.
30 days’ industry notice issue date (due date)3 February 2023
Final industry noticeFinal Industry Notice(opens in a new window)
StevedorePatrick Terminals
Effective date1 March 2021
Rate typeLandside charge at East Swanson Dock – VBS fees and import storage charges
60 days’ notice issue date to DoT (due date)10 December 2020 (due 31 December 2020)
60 days' industry notice (including rationale for price changes)N/A – commitment provided to transition to 60-day notice period
Industry feedback themesTBC
30 days’ industry notice issue date (due date)29 January 2021 (due 30 January 2021)
Final industry notice
Patrick Terminals industry notice
PDF 416.87 KB
(opens in a new window)
Patrick Terminals VBS & other charges notice
PDF 388.08 KB
(opens in a new window)
StevedorePatrick Terminals
Effective date4 October 2021
Rate typeWeight amendment fee
60 days’ notice issue date to DoT (due date)3 August 2021 (due 4 August 2021)
60 days' industry notice (including rationale for price changes)3 August 2021(opens in a new window) (due 4 August 2021)
Patrick Terminals previously advised of its intent to introduce the weight amendment fee on 5 November 2020(opens in a new window), with the date of introduction to the Port of Melbourne to be confirmed at the time of the notice release.
30 days’ industry notice issue date (due date)3 September 2021 (due 4 September 2021)
Final industry notice (including industry feedback themes)
Patrick Terminal’s final industry notice
PDF 189.17 KB
(opens in a new window)




StevedorePatrick Terminals
Effective date2 November 2020
Rate typeActivation of empty stack run fee
60 days’ notice issue date to DoT (due date)9 September 2020 (due 2 September 2020)
60 days' industry notice (including rationale for price changes)N/A – commitment provided to transition to 60-day notice period
Industry feedback themesTBC
30 days’ industry notice issue date (due date)TBC
Final industry notice
Final Notice
PDF 182.76 KB
(opens in a new window)


VICT

StevedoreVICT
Effective date1 January 2025
Rate typeReview Vehicle Booking System (VBS) Charges; Landside Charges, and Storage Charges
60 days’ notice issue date to DTP (due date)31 October 2024
60 days' industry notice (including rationale for price changes)VICT Review Vehicle Booking System (VBS) Charges; Landside Charges, and Storage Charges from 1 January 2025
Industry feedback themesPlease submit enquiries at customer@vict.com.au
30 days’ industry notice issue date (due date)2 December 2024
Final industry noticeVICT - 30 Day Final Industry Notice - Review to Vehicle Booking System (VBS) Tariff; Landside Tariff and Storage Tariff from 1st January 2025(opens in a new window)
StevedoreVICT
Effective date1 January 2024
Rate typeVehicle booking systems (VBS) and Storage changes
60 days’ notice issue date to DTP1 November 2023
60 days' industry notice (including rationale for price changes)VICT’s Industry Notice – Vehicle Booking Charge from 1 January 2024
30 days’ industry notice issue date (due date)30 November 2024
Final industry noticeTBC

StevedoreVICT
Effective date1 June 2023 / 1 July 2023
Rate type
  • New charge – VGM Weight Discrepancy Fee
  • New charge – Reefer Temperature Discrepancy Fee
  • Increased charge – Infrastructure Surcharge (effective 1 July 2023)
60 days’ notice issue date to DoT3 April 2023
60 days' industry notice (including rationale for price changes)3 April 2023
Industry feedback themesTBC
30 days’ industry notice issue date (due date)1 May 2023
Final industry noticeFinal Notice(opens in a new window)


StevedoreVICT
Effective date1 January 2023
Rate typeVarious charges, fees and levies
60 days’ notice issue date to DoT2 November
60 days' industry notice (including rationale for price changes)2 November
Industry feedback themes
  • Annual Tariff Adjustment
  • Time Slot Costs
  • What is ‘Best Pick’?
  • Off-Slot and No Show Tariff
  • Other software developments to provide assistance
30 days’ industry notice issue date (due date)30 November 2022
Final industry noticeFinal Industry Notice(opens in a new window)
StevedoreVICT
Effective date1 February 2022
Rate typeIntroduction of a temporary COVID-19 recovery tariff
60 days’ notice issue date to DoT (due date)Not provided, notice of implementation received 17 January
60 days' industry notice (including rationale for price changes)Not provided, notice of implementation received 17 January
Industry feedback themes

A consultation period has not been included as a part of this notice

For further information on the introduction of the temporary COVID-19 tariff, email customer@vict.com.au

30 days’ industry notice issue date (due date)Not provided, notice of implementation received 17 January
Final industry notice
VICT’s final industry notice
PDF 129.56 KB
(opens in a new window)
StevedoreVICT
Effective date1 January 2022
Rate typeRevised tariffs for import storage charges, late receival fee, maritime security levy and vehicle booking system charges. Refer to the VTIC website for the 30 days’ final notice(opens in a new window).
60 days’ notice issue date to DoT (due date)Issued 1 November 2021 (due 1 November2021)
60 days' industry notice (including rationale for price changes)Issued 1 November 2021 (due 1 November2021)
Industry feedback themesRefer to VICT’s final industry notice(opens in a new window)
30 days’ industry notice issue date (due date)Issued 1 December 2021 (Due 2 December 2021)
Final industry notice
VICT’s final industry notice (Dec)
PDF 202.86 KB
(opens in a new window)


StevedoreVICT
Effective date1 July 2021
Rate typeTerminal infrastructure surcharge, a premium slots charge, and an empty stack run-in surcharge
60 days’ notice issue date to DoT (due date)3 May 2021 (due 3 May 2021)
60 days' industry notice (including rationale for price changes)N/A – commitment provided to transition to 60-day notice period
Industry feedback themesTBC
30 days’ industry notice issue date (due date)31 May 2021 (1 June 2021)
Final industry notice
VICT industry notice (May)
PDF 168.56 KB
(opens in a new window)

StevedoreVICT
Effective date1 January 2021
Rate typeCarrier access agreement – billing terms and conditions
60 days’ notice issue date to DoT (due date)2 November 2020
60 days' industry notice (including rationale for price changes)N/A – commitment provided to transition to 60-day notice period
Industry feedback themesTBC
30 days’ industry notice issue date (due date)27 November 2020 (due 2 December 2020)
Final industry notice
VICT industry notice (Nov)
PDF 195.2 KB
(opens in a new window)

Please provide formal feedback on these price notifications directly to the relevant stevedore.

On 1 January 2023, DoT was renamed the Department of Transport and Planning.

If you wish to provide comments to the Department of Transport and Planning, please email your feedback to freightvictoria@transport.vic.gov.au.

Updated