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Contact us

Contact information for the Victorian Government.

On this page

This contact page is for general enquiries only. If you're experiencing immediate danger please call 000. If you're experiencing family violence please contact Safe Steps on 1800 015 188 (24 hours a day, 7 days a week).

General enquiries

Collection notice(Required)

The Department of Government Services (the Department) collects the information that you provide with this form. The information that you provide is used to respond to your enquiry. You can request access to, and corrections of, any personal information provided in this form. Requests for access or correction should be sent to privacy@dgs.vic.gov.au

The Department is using the services of Drupal to administer this form. The information that you provide is stored on the Microsoft Azure infrastructure in Sydney, Australia.

For more information on our handling of any personal information, please refer to our privacy statement.

If you do not provide all or part of the information requested, the Department may not be able to contact you regarding your enquiry.

Call our contact centre

The Victorian Government Contact Centre is available to answer your query directly or connect you to the right person within the Victorian State Government.

Available: 9 am to 5 pm, Monday to Friday.

Calls in Australia: 1300 366 356

Calls from overseas: +61 3 7003 8932

Use the National Relay Service

The National Relay Service(opens in a new window) is available as a phone solution for people who are deaf or have a hearing or speech impairment. It's available 24 hours a day, 7 days a week Australia-wide. All calls are confidential.

National Relay Service (NRS)

If you are d/Deaf, hard of hearing, or have a speech/communication difficulty please contact us by:

Step 1

Contact us through your preferred NRS call channel detailed on NRS call numbers and links.(opens in a new window)

Step 2

Provide the NRS with our phone number 1300 366 356.

For more information visit: About the National Relay Service(opens in a new window)

Translating and interpreting service

If you need an interpreter, call 131 450 or visit the Translating and interpreting service website.

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