Independent school administrators: creating coordinator accounts

Find information for independent school administrators on how to set up the Premiers’ Reading Challenge.

Registering my school for the Challenge

Many schools have already:

• asked for access to the new Challenge application
• been sent their External Client Portal (ECP) eduPass details.

If your school has not registered yet, principals should ask for accounts for all staff members needing access to the Challenge application. Email readingchallenge@education.vic.gov.au.

Usernames and passwords for the previous Challenge application will not work.

The principal will choose one member of staff to be the Organisation Administrator. They’ll:

• manage access to eduPass accounts at your school
• be the default Super Coordinator of the Challenge.

In most schools, the Organisation Administrator should be the librarian or teacher with the day-to-day responsibility for administering the Challenge.

Principals can ask for eduPass accounts for other teachers/admin staff at the same time, if needed.

For more information, refer to:

• eduPass
• eduPass for community members.

Setting up your eduPass account

The Department will create your new accounts and email you information about how to complete the registration and activation process.

When the account is created, you’ll get an email with:

• an invitation link
• username
• temporary password.

You’ll be asked to choose your own password and set up some security questions and PIN. These will be used if you forget your password.

Once the Challenge Coordinator approves access, you can use your new username and password to access:

• the ECP Management application to manage users at your school – Organisation Administrators only
• the Challenge application – all new users.

Email invitation link issues

Invitation links for eduPass accounts are valid for 30 days. If your invitation link expires, contact the Service Desk. They’ll resend the invitation link to you.

• Email servicedesk@education.vic.gov.au
• Phone 1800 641 943

Organisation Administrators can resend invitation links to staff at their own school once their own access has been set up.

Managing eduPass accounts for users at your school

If you’re the Organisation Administrator for eduPass accounts, you can:

• search for a user
• reset a user’s password
• update a user’s details
• manage a user’s access
• promote a user to Organisation Administrator
• invite a new user to set up their eduPass account
• update your school’s details.

To complete these tasks, log in to the portal.

Find more information for Organisation Administrators.

Approving access for new eduPass users in the External Client Portal (ECP)

When the Organisation Administrator has invited new users to set up an eduPass account, their access to the Challenge application will need to be approved in the External Client Portal.

1. Go to the External Client Portal.
2. Log in using your eduPass (ECP) details.
3. Select Organisation management.
4. Select Edit next to your school name.
5. Find the new user’s name and select Change and Approve.
6. Select Confirm to save the changes.

Invite a new user to set up an eduPass account

The Organisation Administrator is able to invite other staff at your school to set up an eduPass account.

Log in to the eduPass community portal using your username and password.

eduPass community portal

1. In the 'My Organisation' screen Tasks' box, click 'Invite new user to organisation'. You will be presented with the 'Invite user' screen.

1. Complete the user's details (first name, last name, email) and select the Victorian Premiers' Reading Challenge application they require access to.
2. To give someone access to eduPass applications, you must have sighted their identification. Check the box to confirm you have done this. Then click 'Invite'.
3. You will be presented with the 'My Organisation' screen' where the invitation you have just sent will show as a 'Pending Invite'. You can cancel or resend this invitation at any time from this screen.

Removing access for users that have left the school in External Client Portal

When a user leaves the school, the Organisation Administrator should remove their access to External Client Portal.

1. Go to the External Client Portal.
2. Log in using your eduPass (ECP) details.
3. Select Organisation management.
4. Select Edit next to your school name.
5. Find the user’s name and select Change and Remove access.
6. Select confirm to save the changes.