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Case Study: Next Generation PTV Mobile Application

The Next Generation PTV mobile application (PTV app) enables all Victorians to access their travel needs in one place easily. The PTV app is completely accessible and provides significantly more functionality for passengers who are blind or have low vision.

It is compatible with audible technology apps including VoiceOver and Talkback and has a large font option. DTP worked with Vision Australia to test the PTV app and ensure it meets all accessibility standards.

Navigation to the main menu is available on each page. Passengers can plan their journey and access route numbers through the journey plan summary and receive alerts relating to a specific stop or route. Other features include dynamic mapping, accessible alternate formats, and myki account integration.

Photo of a group of people participating in the Try Before you Ride program walking along a tram stop platform

Photo of a group of people participating in the Try Before you Ride program walking along a tram stop platform.

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