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Case study: 2022 William Street / Collins Street Tram Stop Upgrade

In February 2022, Stop 4 on William Street was rebuilt as an accessible tram stop to support low-floor trams and low-access boarding on Route 58, as well as improve passenger safety. Given the sloping location, this was challenging, requiring innovation in the design. We also installed better lighting, new audio and visual passenger information displays. Building level access tram stops improves public transport options for passengers, especially those who use a wheelchair, are blind or have low vision, or are travelling with prams or luggage. We also improved safety at the stop by separating passengers from traffic, cyclists and trams with more pedestrian crossing points and new collision barriers and fencing.

Cross-section image of low floored trams at a platform stop with traffic and bike lanes on the outer sides of the road.

Cross-section image of low floored trams at a platform stop with traffic and bike lanes on the outer sides of the road.

Updated