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Principle 2: Accessibility is built-in, not bolted-on

Accessibility is built-in, not bolted-on

Accessibility should be built in at all stages of decision-making, from when early planning starts until a new asset, system or service is delivered and operating.

We should apply Universal Design Principles so that transport products, buildings, environments, programs, services and experiences are accessible to as many people as possible, regardless of their age, level of ability, cultural background, or additional differentiating factors.

Removing barriers will make the transport system easier to use for everyone. It will also improve journey reliability and help people feel more respected and valued.

Universal Design

Universal design ensures that products, buildings, environments, programs, services and experiences are accessible to as many people as possible, regardless of their age, level of ability, cultural background or any other differentiating factors.

Universal Design Principles

Updated