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Department staff members with a registered eduPass account can access secure online resources and applications.
eduPass quick links for staff
Manage your account
Update your personal details in eduPass.
Manage your password
Change your password in eduPass.
Reset your password
School and corporate staff will need to enter their User ID in eduPass (e.g. 09001234).
Update your secret questions and answers
Protect your User ID by updating your security details in eduPass.
eduPass support
Advice on registration, passwords, User IDs, and information security policies.
eduPass quicklinks for principals and administrators
Manage staff and student accounts
Access via the administration console.
eduPass password policy
Information security requirements for schools (education login required).
Remote access
Manage my 2FA preferences
Two-factor authentication (2FA) offers an additional layer of protection.
Activate my YubiKey
YubiKeys are no longer being issued, although they can still be used if you have one.
Help and support
You can update your account using eduPass, or change personal details directly through eduPay or eduGATE systems.
If you are having difficulties with registration or lose your welcome letter, please contact the DET Service Portal.
User ID and password guidance
- For school staff: Manage your eduPass User ID and password (education login required)
- For corporate staff: Manage your eduPass User ID and password (education login required)
Quick reference guides
For further advice on User IDs, passwords, and information security policies, refer to eduPass support.
Guidance for principals and administrators
- Manage User IDs and passwords for your school staff (education login required)
- Manage your account with eduPass (education login required)
For further advice on User IDs, passwords, and information security policies, refer to eduPass support.
Registration support
You will need to register with the school eduPass IDAM administrator if you need to use our secure systems and applications.
You will then receive a letter from your school with important information and instructions on how to activate your accounts.
If you are having difficulties with registration or lose your welcome letter, please contact the DET Service Portal.
Advice for casual staff members who are also school parents
If you are parent and a casual staff member you need to maintain 2 separate eduPass accounts – one as a casual staff member and one as a parent. Each gives you access to relevant information.
eduPass support
For further advice on registration, refer to eduPass support.
All corporate staff have been granted access to the Secure Remote Access Service (SRAS).
Guidance
Updated