What it’s like to work in digital services, finance and IT

The digital services, finance and IT industry is dynamic. More and more, the industry relies on short courses and micro-qualifications to upskill workers to adapt to the changing landscape. If you love technology, data and analytics, this could be the perfect field for you.

What people love about working in digital media, finance and IT

Here are some of the benefits of working in digital media, finance and IT:

This is an industry for innovation and scale. The work you do could impact many people’s work and personal lives.
You could work for a technology company and use technology to solve large problems.
You could work in high-stakes fields like finance or cyber security, where your work could have a big impact.
The industry is great for people who like remote or hybrid work, perfect if you like a flexible lifestyle.

Where you can work

The digital services, finance and IT industry has a wide range of employers. For example, you could work as a software developer, financial planner or investment broker.

The kinds of digital services, finance and IT industry settings you could work in include:

technology companies
financial services firms
banks
telecommunications companies
any businesses requiring digital services
media companies.

Median salary

Jobs in digital services, finance and IT may be in the financial and insurance services industry or the information media and telecommunications industry.

The median weekly earnings for these industries in Australia are:

Financial and insurance services industry: $1,900
Source: Jobs and Skills Australia(opens in a new window)
Information media and telecommunications industry: $1,815
Source: Jobs and Skills Australia(opens in a new window).

Note that these salaries are current as of January 2025 and are indicative only. A range of salaries apply to different roles across the industry.

Job demand in Victoria

Below are employment projections for the financial and insurance services and the information, media and telecommunications industries in Victoria. Figures show the number of workers in 2024 and the new workers expected to enter the workforce by 2027 and 2034.

‘New workers expected’ accounts for workers adding new jobs to the economy and replacing retirees over the next 3 and 10 years. These projections are estimates only. There will be additional jobs available as people move between jobs and industries.

Financial and insurance services job projections

Region	Workers 2024	New workers expected by 2027	New workers expected by 2034
Victoria	159,620	14,929	53,481
Melbourne – inner metropolitan	102,653	10,399	35,976
Melbourne – inner south-east metropolitan	10,241	729	2,661
Melbourne – southern metropolitan	7,718	586	2,314
Melbourne – northern metropolitan	5,785	545	2,180
Melbourne – eastern metropolitan	10,901	751	3,010
Melbourne – western metropolitan	6,835	795	2,967
Ballarat and surrounds (Central Highlands)	1,319	111	410
Bendigo, Echuca and surrounds (Loddon Campaspe)	3,607	173	1,004
Geelong, Colac and surrounds (Barwon)	5,071	456	1,709
Gippsland	2,113	207	557
Horsham and surrounds (Wimmera Southern Mallee)	318	<10	51
Mildura, Swan Hill and surrounds (Mallee)	739	19	124
Shepparton, Seymour and surrounds (Goulburn)	846	36	206
Wangaratta, Wodonga and surrounds (Ovens Murray)	742	89	175
Warrnambool, Hamilton and surrounds (Great South Coast)	732	25	137

Information, media and telecommunications job projections

Region	Workers 2024	New workers expected by 2027	New workers expected by 2034
Victoria	56,992	2,904	9,984
Melbourne – inner metropolitan	31,168	1,808	5,544
Melbourne – inner south-east metropolitan	3,366	187	608
Melbourne – southern metropolitan	3,732	125	574
Melbourne – northern metropolitan	3,670	211	839
Melbourne – eastern metropolitan	6,135	161	789
Melbourne – western metropolitan	3,420	246	926
Ballarat and surrounds (Central Highlands)	904	53	140
Bendigo, Echuca and surrounds (Loddon Campaspe)	983	23	139
Geelong, Colac and surrounds (Barwon)	1,255	74	226
Gippsland	988	12	88
Horsham and surrounds (Wimmera Southern Mallee)	168	<10	<10
Mildura, Swan Hill and surrounds (Mallee)	289	<10	<10
Shepparton, Seymour and surrounds (Goulburn)	345	<10	40
Wangaratta, Wodonga and surrounds (Ovens Murray)	266	<10	24
Warrnambool, Hamilton and surrounds (Great South Coast)	305	<10	36

Source: Victorian Skills Authority Employment Projections Dashboard

Career success stories

Gabriel taps into a future-proof IT career

“Almost every industry needs IT experts, whether they’re in health, education, business or something else. If you study any kind of IT course, you open doors to lots of different jobs.”

The other side of farming: Harry shares his agribusiness experience

“I never really had an interest in working outdoors, but I wanted to get involved. Finance and administration has been a great fit for me. The business side complements the outdoor farming side.”

Resources to plan your next steps

Visit our digital services, finance and IT industry profile to find out about:

what it’s like to work in digital services, finance and IT, and some of the jobs you could do
training and skills to work in the industry, and financial assistance to help pay for your course
help getting a job in digital services, finance and IT, and industry job projections for Victoria
other free resources and advice to plan your training and career.

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