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What it’s like to work in accommodation and food services

Find out what to expect day-to-day, what people love about the work and how much you can earn.

The accommodation and food services industry is dynamic and fast paced. Over half its workforce is between the ages of 15 and 29. It’s also expanding. A thriving ‘foodie’ scene as well as changing consumer habits are creating more and more jobs.

What people love about working in accommodation and food services

Here are some of the benefits of working in accommodation and food services:

  • Excellent prospects for a range of roles in the industry. There are many ways to grow. You could start as a waiter, become an assistant manager and then become a venue manager.
  • The work is flexible so you can tailor your workload to suit your needs. There are opportunities for part-time, casual, full-time and shift work.
  • Skills like customer service, time management and budgeting are transferable across jobs, disciplines and industries.
  • There are opportunities to learn on the job and try the work before choosing it as a career.

Where you can work

The accommodation and food services industry has a wide range of employers. For example, you could work for a large organisation such as a large events and accommodation venue, through to a small coffee business.

The kinds of food and accommodation settings you could work in include:

  • hotels and motels
  • bars
  • restaurants
  • cafés
  • take-away shops
  • caterers
  • events or gaming venues.

Job demand in Victoria

Below are the employment projections for the accommodation and food services industry in Victoria. Figures show the number of workers in 2024 and the new workers expected to enter the workforce by 2027 and 2034.

‘New workers expected’ accounts for workers adding new jobs to the economy and replacing retirees over the next 3 and 10 years. These projections are estimates only. There will be additional jobs available as people move between jobs and industries.

RegionWorkers 2024New workers expected by 2027New workers expected by 2034
Victoria231,34416,27076,215
Melbourne – inner metropolitan42,0393,66315,230
Melbourne – inner south-east metropolitan20,4841,0465,259
Melbourne – southern metropolitan30,4391,6918,886
Melbourne – northern metropolitan26,3312,07310,097
Melbourne – eastern metropolitan27,0131,2927,224
Melbourne – western metropolitan24,8102,53511,216
Ballarat and surrounds (Central Highlands)7,1884772,312
Bendigo, Echuca and surrounds (Loddon Campaspe)8,7676252,699
Geelong, Colac and surrounds (Barwon)14,4381,0925,275
Gippsland10,6117353,121
Horsham and surrounds (Wimmera Southern Mallee)1,54359348
Mildura, Swan Hill and surrounds (Mallee)3,229112684
Shepparton, Seymour and surrounds (Goulburn)4,1802751,140
Wangaratta, Wodonga and surrounds (Ovens Murray)6,1524251,791
Warrnambool, Hamilton and surrounds (Great South Coast)4,120169933

Career success stories

Resources to plan your next steps

Visit our accommodation and food services industry profile to find out about:

Explore growing industries in your region

Updated