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Training and skills to work in community services

Explore courses and skills to work in the industry.

Building your career in community services requires certain training and skills. You may already have some of the needed skills depending on your life or experience.

Find out which Vocational Education and Training (VET) courses you can undertake and what financial support may be available to help pay for your course.

TAFE and training courses

The VET courses below will set you on the path to a career in community services. They can also help you learn new skills if you are already working in the industry.

Depending on your needs, you can choose from different course loads and levels, from short courses and skill sets to certificate and diploma qualifications.

Many courses also include practical placements to give you hands-on experience. Find out more about TAFE and training.

Explore these community services training courses on the Victorian Skills Gateway(opens in a new window):

Apprenticeships and traineeships

Apprenticeships and traineeships are available in many industries. They give you the opportunity to learn on the job in a real workplace while studying a VET course through a TAFE or training provider. You earn a wage, and you can be full time or part time.

You can start an apprenticeship or traineeship at any stage of your career, even when you’re still at secondary school. On completion you’ll gain a nationally recognised qualification.

To find out more about apprenticeships and traineeships visit:

Personal and transferable skills

‘Transferable skills’ are skills that you can use in different jobs, roles and careers. You may already have them or will learn them as your career progresses.

Some personal and transferable skills you might find helpful for working in community services include:

  • compassion
  • listening skills
  • written and verbal communication skills
  • conflict management skills
  • problem solving skills
  • personal stress management skills
  • personal resilience
  • decision making skills
  • eye for detail
  • numeracy skills
  • digital skills.

Financial support for training

Free TAFE provides free or low cost access to selected courses and pre-apprenticeship courses for in demand jobs in Victoria.

You may be eligible for Free TAFE or Skills First funding to help pay for your course or apprenticeship.

Visit our financial assistance for training and other expenses page for more information.

Get help finding the right course

Need help deciding on a training course, or planning your next career step?

Contact the TAFE and Training Line for information via phone or email about training courses, training providers and government-subsidised training.

Contact your local Skills and Jobs Centre for free qualified, independent advice and support on training, career planning and finding a job in your local area.

Resources to plan your next steps

Visit our community services industry profile to find out about:

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