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2024 Employer Satisfaction Survey

Improving outcomes for Victorian employers of apprentices and trainees

Below are highlights from the 2024 Victorian Skills Authority Employer Satisfaction Survey.

Visit our Employer Satisfaction Survey page for the most recent results and find out more about the VSA annual survey program.

Downloadable 2024 survey highlights

Download the survey highlights as a PDF.

Employer Satisfaction Survey infographic 2024
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2024 Employer Satisfaction Survey highlights
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Accessible 2024 survey highlights

What employers told us last year

The Employer Satisfaction Survey invites Victorian employers of apprentices and trainees across all regions and industries to share their views of the training provided by specific registered training organisations (RTOs).

The survey results are used to improve the quality of vocational education and training (VET) in Victoria and to help Victorian employers have the right people with the right skills.

In 2024, the survey invited approximately 30,000 Victorian employers to participate, and achieved a strong response rate of 41%.

How employers viewed the training experience of their apprentices and trainees in 2024 is summarised below.

Employer satisfaction with training

76%
were satisfied with their RTO's training
72%
would recommend their RTO

Employer satisfaction by training type

76%
employers of apprentices were satisfied
76%
employers of trainees were satisfied
80%
employers of both apprentices and trainees were satisfied

Employer satisfaction by industry

The proportion of employers who were satisfied with the level of training given to their apprentices and trainees, broken down by industry.

83%
Retail trade
82%
Manufacturing
78%
Accommodation and food services
78%
Health care and social assistance
77%
Agriculture, forestry and fishing
74%
Construction

Updated