The Fair Work Legislation Amendment (Closing Loopholes No. 2) Act 2024 was passed in February 2024 and will provide new minimum rights and protections for gig workers, including by enabling:
- eligible workers to pursue a minimum standards order (MSO) with binding minimum standards (including minimum rates of pay)
- trade unions to negotiate better conditions for digital platform workers
- the Fair Work Commission to deal with disputes, including specifically hearing those relating to the unfair deactivation of a worker’s account.
These new laws will provide minimum rights and protections for gig workers who are “employee-like” workers – and enable to them to pursue matters in the Fair Work Commission and access support through the Fair Work Ombudsman in the same way other workers do.
As such, the Gig Worker Support Service will wind up on 30 June 2024.
Relevant general information will still be accessible from this website.
Voluntary Fair Conduct and Accountability Standards
A national first, designed to promote fairness and transparency between on-demand platforms and non-employee gig workers in Victoria.
Employment and independent contracting information for gig workers
Understand the differences in pay and entitlements that apply to employees and independent contractors.
Safety and injury information for gig workers
Getting help if you have safety concerns about your work, or have been injured at work.
Conditions and pay information for gig workers
Find out more about your legal rights, entitlements and obligations as a gig worker.
Unfair treatment and job loss information for gig workers
Protections from unfair treatment and help available if your platform account has been deactivated.
Contracts between gig workers and platforms
Find out more about your rights and where to get help.
Updated