If you have adopted a child and need additional support, you should contact the adoption service that arranged the adoption.
If the adoption was arranged by the Department of Families, Fairness and Housing (formerly the Department of Health and Human Services) you should contact Adoption Victoria via email at adoptionsvic@justice.vic.gov.au
Families may also seek support for Permanent Care Adoptive Families or the Intercountry Adoption Family Support Service.
Permanent Care Adoptive Families
Permanent Care Adoptive Families (PCAF) is a not-for-profit member representative organisation with lived experience foundations. Their purpose is to support permanent care, kinship care and adoptive families to help their children to thrive through the delivery of individual support and peer support services. PCA Families also operates a Helpline and offers flexible funding.
Intercountry Adoption Family Support Service
The Intercountry Adoption Family Support Service is a free, independent, nation-wide service available to couples, families and individuals who are engaged in the intercountry adoption process. The service also provides post placement support to children and their families, including expatriate adoptions, as well as adult intercountry adoptees.
The service provides counselling support and case management services to assist with a range of issues and challenges unique to the intercountry adoption experience. Services are provided free of charge.
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