The Victorian Government offers a variety of concessions to veterans, including those available through the new Veterans Card - Victoria.
Veterans Card - Victoria
All past and present ADF members can access discounts and benefits through the Veterans Card - Victoria.
This includes:
- $100 discount on the registration of one vehicle
- free public transport on Anzac Day and Remembrance Day
- free trailer and caravan registration
- fishing licence exemption
- free boating (marine) licences
- access to Victorian Government veteran-specific employment programs.
For more information on the Veterans Card - Victoria and how to apply, visit Service Victoria.
Other concessions available to veterans
To check your eligibility, visit the websites below:
- For council rates, electricity, gas, water and utility concessions, check the Concessions eligibility calculator
- Public transport
- Vehicle registration
- Taxi fares
- Recreational fishing licences
- First home buyers
- Ambulance
- Eye examinations and low-cost glasses:
- Melbourne residents – for eye examinations, contact the Victorian Eye and Ear Hospital on 03 9929 8666. For glasses, contact the Australian College of Optometry on 03 9349 7400
- Rural residents – contact the Victorian Eye Care Service on 03 9349 7434 for both examinations and glasses
- National Diabetes Services Scheme
- Hearing services
- Dental services
- Australia Post – phone 131 318
- Telstra – phone 132 200
- Pet registrations – find your local council
Municipal rates concession
Provides a deduction on council rates up to a yearly maximum (amount indexed yearly). Application forms available from local councils, or calling 1800 658 521.
Eligibility
- Pensioner Concession Card
- DVA Gold Card marked TPI, War Widow(er), EDA and POW
Concession provider
Application forms available from local councils.
For more information, visit the Municipal rates concession webpage on the Services website.
Stamp duty concession
No stamp duty on low cost new homes and partial discounts for mid-range homes. Price ranges vary and can be found on the State Revenue Website Office below.
Eligibility
- Pensioner Concession Card
- DVA Gold Card holders
Concession provider
Application forms available from the State Revenue Office.
Phone: 132 161
Annual electricity concession
Discount off household electricity bills available year-round.
Eligibility
- Pensioner Concession Card
- DVA Gold Card holders
- Health Care Card
Concession provider
Provided by all electricity retailers.
For more information, visit the Annual electricity concession webpage on the Services website.
Concessions information line: 1800 658 521.
Excess electricity concession
For households with high electricity bills. The excess amount is indexed each year, please check DFFH website below for the most up to date information. A discount applies – calculated after the retail discount and solar credits deduction.
Eligibility
- Pensioner Concession Card
- DVA Gold Card holders
- Health Care Card
Concession provider
Provided by electricity retailers.
For more information, visit the Excess electricity concession webpage on the Services website.
Excess gas concession
Enables applicants to continue the discount concession on gas for households whose gas bill exceeds the threshold.
Eligibility
- Pensioner Concession Card
- DVA Gold Card holders
- Health Care Card
Concession provider
Provided by gas suppliers.
For more information, visit the Excess gas concession webpage on the Services website.
Victorian Energy Bill Relief Fund
An eligible household can only receive a single relief payment, even if more than one eligible person lives in the household.
Eligibility
You must be a Victorian residential energy consumer (have a residential electricity account).
- Pensioner Concession Card
- DVA Gold Card holders
- Health Care Card
- Commonwealth Seniors Health Card
- Family Tax Benefit A & B
Concession provider
For more information, visit the Help paying your bills webpage on the Energy website.
Life support concession
Rebate on electricity and/or water bills where a household uses an eligible life support machine.
Applies to mains domestic electric account and mains water accounts (for haemodialysis machines).
Eligibility
- Pensioner Concession Card
- DVA Gold Card holders
- Health Care Card
Concession provider
Provided by your electricity retailer, water corporation, the hospital supplying the life support machine or the Concessions information line 1800 658 521 (toll free).
For more information, visit the Life support concession webpage on the Services website.
Medical cooling concession
Discount on summer electricity costs where a member of the household has a medical condition that affects the body’s ability to regulate temperature (in addition to the annual electricity concession). This concession is available from 1 November to 30 April each year.
Eligibility
- Pensioner Concession Card
- DVA Gold Card holders
- Health Care Card
Concession provider
Application forms available at energy retailers, MS office, or via the Concessions Information Line on 1800 658 521.
For more information, visit the Medical cooling concession webpage on the Services website.
Winter gas concession
Discount off mains gas bills during winter each year. This is calculated as a daily rate on each bill. This concession is available from 1 May to 31 October each year.
Eligibility
- Pensioner Concession Card
- DVA Gold Card holders
- Health Care Card
Concession provider
Provided by gas suppliers.
For more information, visit the Excess gas concession webpage on the Services website.
Non-mains energy concession
Offers concessional rebates for those households that rely on liquefied petroleum gas (LPG), firewood or heating oil for domestic heating, cooking or hot water, or who access non-mains electricity via an embedded network or who rely on a generator. Applications for each year close on 31 December of the following year.
Eligibility
- Pensioner Concession Card
- DVA Gold Card holders
- Health Care Card
Concession provider
Application forms available from LP Gas suppliers; or local councils; or via the Concessions Information Line on 1800 658 521.
For more information, visit the Non-mains energy concession webpage on the Services website.
Fire services property levy concession
Discount off the Fire Services Property Levy. Only one concession applies per property per year.
From 1 July 2020, it no longer matters where your property is located. The same rates apply to properties in the same property classification, wherever they are located in Victoria.
Prior to 1 July 2020, different rates applied depending on whether your property is in an area serviced by the Metropolitan Fire Brigade (MFB) or the Country Fire Authority (CFA).
Eligibility
- Pensioner Concession Card
- DVA Gold Card embossed TPI and War Widow(er)
Concession provider
Available through local councils. Visit the State Revenue Office fire services property levy for more information.
Water and sewerage concession
Deduction on water and sewerage charges.
Eligibility
- Pensioner Concession Card
- DVA Gold Card
- Health Care Card
Concession provider
Claimed directly from water supplier.
Phone your water supplier and give your concession card details over the phone. You may also be able to apply via their website.
Your water supplier will check your concession card details with Centrelink and apply the concession to your bill.
For more information, visit the Water and sewerage concession webpage on the Services website.
Non-mains water concession
Assists cardholders who are not connected to mains water with the costs of purchasing non-mains water for domestic usage.
Eligibility
- Pensioner Concession Card
- DVA Gold Card
- Health Care Card
Concession provider
Application forms available from water suppliers or from the Concessions information Line on 1800 658 521.
For more information, visit the Non-mains water concession webpage on the Services website.
Utility relief grant scheme and utility relief grant scheme (non-mains)
You can only apply for a grant on an active account. You must show that you have no way of paying the account without assistance and meet additional criteria.
You can receive a maximum discount on each utility type in a two-year period. You can apply for separate grants for each utility (electricity, gas and water).
Eligibility
- Pensioner Concession Card
- DVA Gold Card holders
- Health Care Card
Concession provider
Provided by gas, electricity and water retailers.
For non-mains energy only (LPG, heating oil, etc), application forms available from water suppliers or from the Concessions information Line on 1800 658 521.
For more information, visit the Hardship webpage on the Services website.
Water and sewerage connection scheme
A one-off grant covering the full cost of a compulsory connection to mains water and sewerage service where applicants have no savings to cover the cost of connection.
Deduction on water and sewerage charges up to a yearly maximum which is indexed each year.
If you are only billed for a single service, for example, water only, you will receive a percentage discount off water charges up to a yearly maximum.
Eligibility
- Pensioner Concession Card
- DVA Gold Card
- Health Care Card
Concession provider
Claimed directly from water supplier.
For more information, visit the Water and sewerage concession webpage on the Services website.
War veterans travel pass
Free public transport travel pass (Myki).
Eligibility
Customers must:
- have documentary evidence of their war or war-like/peacekeeping service overseas
Plus one of the following:
- DVA Gold Card holders
- DVA White Card holders
- evidence of a lump sum or ongoing compensation from the Department of Veterans' Affairs for an injury or illness related to their service
And:
- have a doctor confirm their illness or injury is due to service and that mobility is significantly limited
- are Victorian residents.
Concession provider
Available through Public Transport Victoria
EDA/TPI Ex-service personnel pass
Concession travel pass (Myki) for public transport.
Eligibility
Customers must:
- DVA Gold Card embossed with EDA or TPI (Extreme Disablement Adjustment or Totally and Permanently Incapacitated)
- be a Victorian resident
Concession provider
Available through Public Transport Victoria
War Veteran/War Widow(er) Concession
If you're a war veteran or war widow(er), you may be eligible for a discount on travel. You'll also get free travel during Veterans' Health Week
Eligibility
Customers must:
- have documentary evidence of war or peacemaking service overseas
Plus hold one of the following:
- Pensioner Concession Card
- DVA Gold Card
- DVA Gold Card (War Widow(er))
- DVA White Card
- Health Care Card
And:
- live in Victoria
- not be entitled to another type of concession
Concession provider
Available through Public Transport Victoria
Concession for vehicle registration and Transport Accident Commission (TAC) charge
Discounts off registration fee and TAC charge (for DVA Gold Card holders not marked with dependent).
No registration fee and discount off TAC charge (for DVA Gold Card holders embossed with TPI).
Eligibility
- Pensioner Concession Card
- DVA Gold Card holders (not marked with dependant)
- DVA Gold Card embossed with “TPI” or “EDA”, “WAR WIDOW” or “WAR WIDOWER”
- Health Care Cards
- Written confirmation from the Department of Veterans' Affairs confirming your entitlement to a concession under:
- the Veterans' Entitlement Act 1986 under:
- section 22 (100% or higher rate), or
- sections 23, 24, 25 or 104
or: - Division 2, Part 4, Chapter 4 of the Commonwealth Military Rehabilitation and Compensation Act 2004 as a veteran who has suffered an impairment of 40 impairment points or more.
Concession provider
Available through VicRoads.
For information on how to apply for this concession phone Vic Roads on 13 11 71 or visit VicRoads website.
Motor vehicle GST exemption
Eligible veterans and MRCA clients do not have to pay motor vehicle duty (stamp duty) when they buy a new or second hand motor vehicle (limit of one vehicle per concession card).
- discount on reg fees only
- No discount on TAC fees
- Choice of 3,6, 12 months reg
Eligibility
- Pensioner Concession Card
- DVA Gold Card holders (not marked with dependant)
- DVA Gold Card embossed with “TPI” or “EDA”. “WAR WIDOW” or “WAR WIDOWER”
- Health Care Cards
- DVA Gold Card holders – not embossed
- If you do not hold any of the above cards, you can seek written confirmation from the Department of Veterans' Affairs confirming your entitlement to a concession under the Veterans' Entitlement Act 1986 under:
- section 22 (100% or higher rate), or
- sections 23, 24, 25 or 104, or
- Division 2, Part 4, Chapter 4 of the Commonwealth Military Rehabilitation and Compensation Act 2004 as a veteran who has suffered an impairment of 40 impairment points or more.
Concession provider
Available through VicRoads
For information on how to apply for this concession phone Vic Roads on 13 11 71 or visit VicRoads website.
For more information, visit the Registration concessions webpage on the Vic Roads website.
Ambulance
DVA may pay for ambulance transport in emergency situations. In some non-emergency situations, DVA may also pay for you to travel by ambulance.
Eligibility
- Pensioner Concession Card
- DVA Gold Card holders for all health conditions, subject to medical need
- DVA White Card holders for accepted war or service-related injury or illness
- Non-liability health care treatment for certain conditions
If you are unsure about your entitlement, we recommend you contact DVA directly to confirm.
Concession provider
Ambulance Victoria.
For more information, visit the Ambulance Victoria FAQ webpage.
Phone: 9840 3500
Free eye examinations and low cost glasses
Can be accessed at the Victorian Eye and Ear Hospital, the Victorian College of Optometry or rural Victorian Eye Care Services.
Eligibility
- Pensioner Concession Card
- DVA Gold Card holders
Concession provider
Victorian Eye and Ear Hospital; Australian College of Optometry; Victoria Eye Care Services
To access VES or for more information contact ACO on (03) 9349 7434 or visit the Victorian Eyecare Service webpage.
Multi-purpose taxi program
Discount taxi fares. A fare cap and annual cap apply and are subject to change.
Membership cards to access the program are available for a fee.
Eligibility
- DVA Gold Card holders
- DVA Gold Card holders embossed TPI or EDA are exempt from the annual caps
- You must be a permanent resident of Australia and live in Victoria
- Centrelink Concession Card holders, such as Aged Pension and Disability Support
Concession provider
Available from the Victorian Taxi Directorate.
For more information, visit the MPTP members webpage on the Safe Transport Victoria website.
Pharmaceutical benefits
Eligible for discount per prescription amount under the Repatriation Pharmaceutical Benefits Scheme (PBS). Existing benefits under the Pharmaceutical Benefits Scheme (PBS) also apply. Premiums. Premiums charged by manufactures may apply to some alternative brands/medicines. Once you have spent the PBS Safety Net threshold on PBS medicines, you will receive PBS medicines free for the rest of the year.
Eligibility
- Pensioner Concession Card
- DVA Gold Card holders
- DVA Orange Card holders
- DVA White Card holders for limited accepted conditions
Concession provider
For more information, visit the Fees, Patient Contributions and Safety Net Thresholds webpage on the Pharmaceutical Benefits Scheme website.
For more information, visit the Repatriation Pharmaceutical Benefits Scheme Explanatory Notes webpage on the Pharmaceutical Benefits Scheme website.
National diabetes services scheme
Access to a range of subsidised diabetes products to help you manage your diabetes. Access to products will vary depending on your needs.
The NDSS Helpline on 1800 637 700, provides information about diabetes and the NDSS. Education and support provided by diabetes educators, dietitians and other health professionals.
Eligibility
- Medicare Card holders
- DVA Card holders
Concession provider
For more information, visit the National Diabetes Services Scheme website.
Phone: 1800 637 700
Hearing services
The Office of Hearing Services provides vouchers which enable you to get hearing assessments and devices from hearing service providers of your choice. This includes the cost of fitting the device.
Eligibility
Australian citizen or permanent resident 21 years or older with a:
- DVA Gold Card
- DVA White Card holder issued for specific conditions that include hearing loss
- Pensioner Concession Card holder or dependent or spouse of one of the above categories
Concession provider
Phone: 1800 500 726
For more information, visit the Eligibility for the Hearing Services Program webpage on the Department of Health and Aged Care website.
Dental
Dental Health Services provides emergency and general dental care for PCC holders. Waiting lists apply for general dental care. Emergency relief of pain is generally available within 24 hours.
Eligibility
- Pensioner Concession Card
- DVA Gold Card holders
- Health Care Card
Concession provider
For more information, visit the Dental Health Services Victoria website.
Phone: 1300 360 054
Australia Post
Australia Post will give you concession stamps, free document certification and reduced mail redirection rates.
Eligibility
- Pensioner Concession Card
- Health Care card
- DVA concession card holders
- Commonwealth Seniors Health Card
Concession provider
You will need to apply for a free MyPost concession card at your local post office.
For more information, visit the Apply for a MyPost Concession card webpage on the Australia Post website.
Phone: 13 76 78
Telstra
Telstra offers a number of concessions to PCC holders, including a discount on new telephone service connection fee and a reduction on mobile phones, home internet, home phones, or financial assistance.
Eligibility
- Pensioner Concession Card
- Health Care Card
Concession provider
For more information, visit the Concession offers webpage on the Telstra website.
Phone: 132 200
Recreational fishing licenses
Veterans are entitled to this concession. This means you do not need to purchase a fishing license. It does not apply to inland amateur netting licenses.
Eligibility
You don't need a fishing licence if you're:
- under 18 years or over 70 years
- a person identifying as Aboriginal or Torres Strait Islander
- a Victorian or interstate equivalent Seniors Card holder
- a Veterans Card — Victoria holder
- Pensioner Concession Card
- DVA Gold Card (TPI embossed)
Concession provider
For more information, visit the Apply for a Victorian fishing licence and fisher cards webpage.
Pet registration
Card holders may be eligible for this for concessions on cat and dog registrations. The concessions vary between councils.
Eligibility
- Pensioner Concession Card
- Health Care Card.
Concession provider
Find your local council via the Know Your Council webpage.
For more information, visit the Pet registration webpage on the Services website.
Australian Partners of Defence (APOD)
APOD is a veteran membership program that offers discounts and benefits to veterans and their family members.
Eligibility
APOD membership is available to all serving personnel, reservists, veterans, allied military personnel and their immediate family members. Existing DVA card holders can join for free.
To find out more and join visit the APOD website.
Downloads
Veterans Card Victoria - Social Media Package (ZIP 9.39 MB)
Veterans Card Victoria - Email Banner
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