In the 2023–24 reporting period, we made several updates to the MARAM Annual Survey.
These included:
- changing the name from the MARAM Annual Survey to the Family Violence Risk Assessment and Management Survey
- expanding the survey to include frontline workers. Previous years’ surveys only included organisational leaders, executives or those with responsibility for setting policies, procedures or practice guidance within their organisation
- creating the survey in-house, saving outsourcing costs, and providing greater flexibility on survey design, editing and access to the data.
Across sectors
The survey received 1,040 responses. The response rate in 2023–24 was 188% higher than the previous year. This is mostly due to the inclusion of professional and frontline staff, and greater engagement from the human services, health, justice and government services sectors.
Demographics
Most respondents were employed in human services (42.4%) and health (41.7%). They come from large (65%) or medium (30%) organisations that provide regional, metropolitan and statewide services.
Across workforces
Respondents included:
- 804 (77%) professional or frontline staff who identify, assess or manage family violence risk in their day-to-day work
- 158 (15%) leaders or executives who set organisational policies, procedures, practice guidance and tools for assessing family violence risk
- 78 (7.5%) who are not leaders or executives, but whose role involves developing organisational policies, procedures, practice or program guidance and tools relevant to family violence risk.
Figure 9 outlines the responses received to the survey by sector. Across framework organisations, commitment to MARAM is strong.
Figure 9: Survey responses by sector
Figure 10 shows that 94% of organisational leaders rated alignment to MARAM as a high or medium priority.
Figure 10: Importance of organisational alignment to MARAM
Figure 11 shows that more than three-quarters (77 per cent) felt their workforce is equipped with the tools, resources and training needed to meet their obligations under MARAM.
Figure 11: My organisation has the tools, resources, and training to meet MARAM obligations
Figure 12 shows that 73% of organisational leaders agree their organisation applies consistent and collaborative practice using MARAM tools to identify, assess and manage family violence.
Figure 12: My organisation applies consistent and collaborative practice using MARAM tools
Figure 13 shows there is room for improvement. Only 57% of surveyed leaders said they had a detailed understanding of their responsibilities under MARAM. This was a decrease of 17% from 2023 results.
Figure 13: Understanding of MARAM alignment
Figure 14 focuses on training completed by professional and frontline staff. It shows that 78% of professional and frontline staff had undertaken training on MARAM topics in 2023–24.
Of these respondents, 76% rated the trainings as highly useful or somewhat useful.
Figure 14: Training completed by professional and frontline staff
Figure 15 focuses on training completed by organisational leaders or executives. It shows that 95% of leaders or executives (or staff in their organisation) completed training in 2023–24.
Of these respondents, 83% rated the training as highly useful or somewhat useful.
Figure 15: Training completed by organisational leaders or executives
Updated