Responding to the coronavirus pandemic through a human-centred design approach.
As we're all adapting to our current climate, human-centred design has become more important to helping public servants understand the needs of Victorians whose lives have been directly and indirectly impacted by the coronavirus outbreak. Mathan Ratinam, Lead Service Designer from the Digital, Design and Innovation branch in Victorian State Government shares some thoughts on human-centred design and the public sector.
Design Plans: Helping teams run successful HCD projects
We've created multiple design plan templates to help you incorporate a human-centred design approach into your work. Within each category, you'll find various design plans that contain design methods and outputs to match your time frames and budgets.
What are you looking to do?
Learn about a group or community and what matters to them
These plans are designed for when you want to work with people who are external to your organisation or department.
Develop strategic recommendations of policy
These plans are designed for when you want to work internally in your organisation or department.
Prototype, test and iterate the design of a product, service or policy
These plans are designed for when you want to begin developing a solution.
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