The regulatory framework requires registered community housing agencies to meet Performance Standards, including maintaining financial viability, and delivering quality tenant and housing services.
Housing Act 1983
The Housing Act 1983 (Vic)(opens in a new window) sets out the Housing Registrar’s functions, duties and powers.
Performance Standards
Performance Standards set out the standards that registered agencies are required to meet under the Housing Act.
Evidence Guidelines
Evidence Guidelines describe how a registered agency can demonstrate compliance with Performance Standards to the Housing Registrar.
Community housing regulation
The Housing Registrar monitors and regulates the community housing sector in Victoria.
Our compliance process
The Housing Registrar provides regulatory oversight of registered community housing agencies by monitoring and enforcing compliance with the Housing Act 1983 and Performance Standards.
Managing complaints
Information regarding making a complaint about a registered community housing agency in Victoria.
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