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Introducing Arrival

The new system for kindergarten reporting is live.

Three children behind a tree.

Arrival, the new system replacing the Kindergarten Information Management System (KIMS) for mandatory kindergarten reporting, is now live.

In addition to increased reporting capability, Arrival offers functionality to help sessional services collect and report attendance data. This will help drive our collective efforts to support kindergarten attendance, so that Victorian children receive their full learning and developmental benefits.

How to access Arrival

Throughout February 2025, KIMS service provider administrators will receive emails from donotreply@arrival.educationapps.vic.gov.au inviting them to log in to Arrival.

On initial login, service provider administrators must validate their access to Arrival by verifying their identity by text message, personal email or an authenticator app.

Annual confirmation

Once Arrival users have access to the system, all program, teacher and educator and enrolment data can be entered in preparation for annual confirmation.

Service providers will be able to commence annual confirmation once they are onboarded to Arrival. We encourage providers to prioritise completing this step so they can receive their full and correct 2025 funding entitlements as soon as possible.

The department will provide service providers in the coming weeks with further details on how to complete annual confirmation.

Attendance data collection

There will be a staged approach to the commencement of attendance data reporting for sessional services, which will start from Term 2, 2025. We will provide further information to sessional services about this process ahead of this time.

Guidance and support

Instructions on Arrival, including how to complete registrations or validate access and add or update users, are available at Arrival: Guidance and resources.

Guidance and support for all other activities are available through the ‘Help’ link in Arrival.

Find out more

For more information, refer to the Arrival homepage(opens in a new window).

For further enquiries, contact the department’s Arrival Implementation team by email: arrival.implementation@education.vic.gov.au

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