Compliance

Service Agreement Compliance Certificate (SACC)

Providers funded by the ACFE Board are required to complete a Service Agreement Compliance Certification (SACC).

The SACC consists of a series of questions to be completed annually by the funded organisations, which certifies compliance with Service Agreement requirements. The questions relate to:

1. Financial Management – that the organisation has used funding as outlined in their Service Agreement, is financially viable, has prepared its financial reports, and any audit reports, and maintains an asset register.
2. Risk Management – that risks are managed in accordance with the Australian/New Zealand Risk Management Standard.
3. Staff safety screening – that referee checks, police record checks and, if relevant, Working with Children Checks have been completed.
4. Privacy – that the organisation’s practices and systems are compliant with the Privacy and Data Protection Act 2014, Victoria, the Health Records Act 2001 and the Privacy Act 1988, Commonwealth, to protect personal and health information.
5. Occupational Health and Safety – that the health and welfare of the staff employed are protected by organisation’s policies and practices in accordance with the Occupational Health and Safety Act 2004 requirements.
6. ACFE Board Business and Governance Status (BGS) – the organisation has submitted an up-to-date BGS assessment or is eligible for an exemption to the BGS requirement under the Business and governance status assessment guidelines.

By submitting a SACC form, organisations are making a commitment to the Authority that they have appropriate systems in place to comply with the relevant Service Agreement requirements.

How to complete the SACC form

The SACC notification will be emailed to your organisation via SAMS2 and is due 90 days after the end of your organisation's reporting period.

However, if your organisation's annual general meeting (AGM) is after the due date you can insert your organisation's AGM date in SAMS2 and the SACC due date will automatically update to 7 days after the AGM.

Organisations should ensure the Contacts tab in SAMS2 is updated regularly to avoid delays in this process.

• The SACC will need to be completed in My Agency, the secure area of the Funded Agency Channel (FAC) website, where organisations update records and information regarding their funded services.
• Within My Agency, registered users will enter the Service Agreement Module (SAM) and be required to complete and submit their organisation's SACC.
• The SACC can be saved at any time, allowing for different areas of your organisation to individually complete different sections.
• Once completed, the SACC should be submitted by an authorised person, such as the Director, Chairperson, Chief Executive Officer, President, Principal or Treasurer.

Further information about how to complete the SACC form is available on the DFFH SAMS2 Funded Agency Channel (FAC).