The Fire Services Outcomes Framework Progress Report is prepared and published in accordance with the Fire Services Implementation Monitor’s (FSIM) functions under section 141 of the Fire Rescue Victoria Act 1958. It includes current results, comparisons to historical data, and commentary from FSIM on select results from the Country Fire Authority’s (CFA) and Fire Rescue Victoria’s (FRV) respective outcomes frameworks for the first quarter of the 2024-25 financial year.
FSIM publishes these quarterly reports on its website on the Fire Services Implementation Monitor publications page.
In this quarter, CFA reported on 22 indicators (see Appendix A) and FRV reported on 23 measures (see Appendix B).
FSIM has reported on select results based on the following criteria:
- Demonstrates a notable achievement:
- CFA: Increase in the number of community members engaging with CFA (indicator 1.2.1).
- FRV: No. of sessions of FireEd and risk reduction programs delivered to the community (measure 1.1.2a).
- Continuing off-track trend over repeated quarters:
- CFA: Decrease average time spent suppressing structure fires (time spent on scene of incident) (indicator 2.2.3).
- FRV: Percentage of response to structure fire incidents within 7.7 minutes (target 90 per cent) (measure 2.1.3a).
- Significant change from the previous quarter (positive or negative):
- CFA: Decrease in the number of house fires (indicator 2.1.1) – reflecting a negative change.
- FRV: Increase in support and maintenance of firefighters’ physical and psychological health (measure 3.1.1) – reflecting a positive change.
- CFA: Increase in hazard reporting (indicator 3.1.1) – reflecting a positive change.
Issues impacting data quality and data availability
FRV is working to fully transition to reporting using AIRS data. FRV reported on 6 measures this quarter using AIRS data and reported on 2 other measures using Triple Zero Victoria Computer Aided Dispatch data. See Appendix B for the list of measures reported this quarter using AIRS data. This represents an important step towards more reliable reporting, following the December 2022 cyber-attack.
In this quarter, FRV used Uptick as an alternative to FireCode to report on 1 measure. FRV advises that FireCode will not be reinstated following the cyber-attack. Instead, FRV will continue to use Uptick as an alternative to FireCode.
The data quality for measures that are reported as a rolling 12-month average is still impacted by industrial action in the 2022-23 and 2023-24 financial years. Therefore, FRV advises that the Q1, 2024-25 result for ‘Measure 1.2.3: Number of properties with six or more false alarms on different days (rolling 12 months)’, cannot be compared with previous quarters.
FSIM will continue to monitor FRV's progress to restore AIRS for reporting on the 2 outstanding measures.
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