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Water Sensitive City Strategy Q&A session with a panel of experienced practitioners

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fisherman's bend is an unparalleled opportunity for urban renewal on the doorstep of melbourne's cbd at

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approximately 480 hectares and more than twice the size of the current cbd

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fisherman's bend is australia's largest urban renewal area and will play a key role in the further evolution of central

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melbourne as a world-leading place to live work visit and invest

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by 2050 it is planned to accommodate 80 000 residents and provide employment for

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up to 80 000 people fisherman's bend presents a wonderful opportunity to build a 21st century

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water sensitive city that ensures economic social and environmental sustainability

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i'm cheryl badagal chair of the crc for water sensitive cities and a member of

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the fisherman's bend development board water has always played a significant

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role in fishermen spend history from creation stories as a rich food

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source for aboriginal people through to the effects of flooding in low-lying areas affecting residents and

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businesses as in many parts of australia and globally fisherman's bend faces

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significant challenges in the years ahead from climate change there are other urban design

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considerations that will need to be embraced for fisherman's bend to be a vibrant and livable precinct of the 21st

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century the adoption of a water sensitive cities approach brings together a vast

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combination of water sensitive urban design initiatives that create the urban

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ecology in fisherman's bend that will underpin its sustainability resilience

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and livability the water sensitive city strategy builds on three overarching pillars

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flood management climate resilient water system and urban ecology underpinned

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by water sensitive priorities to create a healthy green environment that offers

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social environmental and economic benefits we have assembled a panel of experienced

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practitioners policy makers and scientists today to hear more about the challenges that

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global cities face and the types of water sensitive cities initiatives that can be adopted in

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overcoming them hello i'm tony wong professor at monash university the former ceo of the crc for

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water sensitive cities and now i chair is think tank water sensitive urban design water

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sensitivity that's a passion of mine it's been my career for the last 20 years in research and practice

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what we see at fisherman's band is a culmination of all of those years of experience coming together in the one

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place hello i'm claire ferris smiles the ceo of sustainability victoria

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at sustainability victoria we are a partner with all victorians as together we transition to a circular climate

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resilient economy i've had the joy and the challenge of being involved with the fisherman's ben urban renewal precincts

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over the past eight years working both at the city of port phillip and the city of melbourne and has been fantastic to

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see the evolution of thinking as we have had bold ambition to deliver an exemplar

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urban renewal precinct i'm charlie littlefair general manager of livable water solutions at southeast

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water i've been involved in the fishman's bend project inside southeast water since we

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had to plan for a revitalization that had challenges in increasing water

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supply needs and wastewater management fortunately over the last eight years

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we've come up with some innovative solutions that meet these challenges i'm craig dixon acting executive general

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manager for service delivery at melbourne water at melbourne water we've been really excited about the opportunity to

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participate as a key player in this exciting whole of government project the fisherman's bend development

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represents an amazing opportunity for us to completely rethink the way we design the communities within which we live and

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the way we interact with the natural environment around us we're dialing in kim markwell

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an environmental scientist at e2 design lab kim you've spoken about the evolution of

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water sensitive cities tell us what the community should expect

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from what are the benefits of water sensitive cities to the community

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benefits of a water sensitive city to the community and i guess first i'll just describe the three main components

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of the water sensitive city there's water there's plants and there's people

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so water it's looking at all those sources of water looking at rainwater wastewater stormwater and seeing where

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they can be used it's bringing plants and vegetation back into the city so that water can soak

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back into the ground but also creating nice green and cool and attractive

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places for people to live and work and the last one is the people and really to get those integrated outcomes

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you need to bring people together to work to bring innovative and new ways of thinking

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and it's also about creating a community that understand what their impacts are on the environment around them

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and the benefits of having all three of these components together in a water sensitivity like i said there's many but

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some key ones that spring to mind is you'll get reduced flooding potentially you'll get

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improved waterway health and bay water quality you'll get those really

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attractive green cool streets that are really beneficial for people's physical health their mental health as

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well as property value they can also provide some urban habitat at ecosystem services and you'll also

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have some resilience in your water supply so that if you do get into times of drought you can still support those

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lush environments and make sure that you still have water going forward

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and charlie when i when i hear what kim's saying it seems to me that the

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role of the water utility like southeast water is really changing so to you know

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to be involved in providing all of those services uh or some or all of those services how

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what sort of technological advances have you had to make to do that yeah cheryl actually the whole role of a

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water retailer and service provider is changing we're shifting from being

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providing products like water supply and some recycled water but it has been

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to the gate i think the technologies that are appearing at the moment particularly

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around sensors and digital metering and the ability for us to

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manage and provide information both for ourselves and the customer means that we're much more intimate to

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achieve those outcomes that kim talked about and that means we're going to be inside buildings

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we're inside properties already in places like aquarivo but the move is to being much more intimate

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with the customer about providing an outcome not just a product and that's enabled by

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a safe in the first digital and then i think as kim pointed out that the whole idea of i think we're going

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back to being more local solving local challenges with local solutions so

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the fact that we're going to put a sewer mining plant and therefore local recycling plant into fisherman's bend is

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pretty consistent with the things that we've been doing for the last four or five years

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and it is about bringing resilience just relying on hoping that you know dara say

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thompson dam fills up over the next couple of years craig is is probably not the thing for us to

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do and certainly an expense of desalination isn't the answer either so so that more local

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response to bringing resilience to our water supply and our wastewater

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discharges is really important i might ask craig um

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melbourne water obviously provides drinking water for the whole of melbourne

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but also the bulk syringe services as well but critically for fishermen then it's

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about flooding what is the role you know of melbourne water towards fisherman's bend and

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clearly um we've heard about the the water utility but melbourne water is a

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critical part of that and more melbourne water's role within the flood remit principally begins with the uh design

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and delivery of the port phillip and western port flood management strategy as well as provision of drainage

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infrastructure and services in conjunction with with other state and local government agencies melbourne

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water can't prevent flooding flooding will occur from time to time as we all understand so another significant

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part of our remit is to work with a range of other uh agencies and and organizations to ensure that we build uh

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communities that are resilient to flood uh that are prepared for flood and able to respond appropriately when flood does

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occur we additionally in times of when floods do occur we have a critical role in

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monitoring flood levels and we provide that information into the collective pool of agencies and

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organizations that all form part of flood preparation and response we manage the drainage infrastructure

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which we have a large portion of the drainage infrastructure we manage we also invest heavily in continuing to

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augment and add additional capability to that infrastructure where it makes sense

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and finally as the referral authority melbourne water set the the minimum standards against which uh development

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needs to be uh built against to ensure that we protect uh the communities and property

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in future flood type events what you and charlie have talked about

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really speaks of changing infrastructure and tony

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we know the fisherman's band has flooded in the past we know that once you increase density

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in urban development more floods occur can you talk us through

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hybrid infrastructure and what that means what does it look like so kim's description of a water-sensitive urban

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design really uh brings it in two parts the the importance of looking at water

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management and the delivery of his services in in a way that is sensitive to the needs of the environment

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sensitive to the needs of community but how that comes together is really

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through the urban design process and that's why we have water sensitive and urban design

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and how that comes together is really the beginning of the merging of different needs and different

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solutions into a place place solution hybrid infrastructure is really simply

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an extension of that how do you think about the public realm and public infrastructure such as the road the

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playing fields how do they become part of delivering water management delivering

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recycling that we need into into that precinct so uh hybrid infrastructure is is really

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just a fancy word for what we've been doing for the past 20 years in how we

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sweat our assets how we can get the most out of our assets how for instance in 20

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years ago we designed our road such that it will occasionally be flooded and used

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as a flood carrier in this situation we do that all the time how we design our road and the nature strips in our road

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to now introduce corridors of greening tools all we're doing now is bringing them

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closer together in an urban design context in a flood prone situation such as

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fisherman's bin uh we we know from my analysis for instance that it was okay

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then during an intel being an industrial precinct for it to be more frequently

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flooded one in five years one changes in a residential area of such density and

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such a commercial district with so many people coming into the place to work that is no longer acceptable and you

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have two options you can either dig up all the pipes and put in bigger pipes or you can start to think about how you can

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overlay under those pipes parks and gardens and greenway to buffer

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such that you can temporarily hold the excess water and still utilize the

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capacity of the existing infrastructure system so now you see the

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introduction of a concept of hybrid infrastructure that looks at the layering what happens above what happens

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below the ground and the buffering to extend the useful life of our existing infrastructure

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the cost implication is immense the level of reduced disruption to the

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transformation of fishermen span into this commercial district is immense and

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of course the creation of that as a utility functional asset that adds value

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to the livability and the quality of the space is just an extra level but it's hybrid in a number of ways that

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fishermen been also exemplified it brings together two local governments

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the city of melbourne and city of port phillip they are responsible for land use planning they are responsible for

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drainage it brings together a water utility that's responsible for water supply and

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sewerage and then melbourne water the flood agents flood agency in that and

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how they do come together within an urban design context of putting all the

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bits and pieces together is in itself a hybrid solution

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and claire kate wrote rayworth's book really a seminal text donut economies

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asks us to design and build completely differently

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so let's think about the communities that are going to live there and how would uh the donut economy

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be applied particularly to water in fisherman's bend yeah and i think that's what we've been

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describing today is the interesting thing is in kate rayworth's book which is about economics sort of policy and

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economic thinking is for centuries as a society we've adopted a linear degenerative model whereby

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i would say we have had a finite mindset about how we think about designing for cities so

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what that looks like is we've got incredibly talented drainage engineers that have become even more talented

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about how to get water away from cities as fast as possible with bigger pipes

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and and bigger drainage networks to sort of respond to that flooding we have assumed that we've had infinite

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resources as a planet and so we've had this sort of uh the same thinking that

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we can go on forever climate change tells us that that is not the future and

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we can't continue with that sort of thinking and so the donut idea of a doughnut city is that we have finite

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resources that we have to live within the the constraints of the planet and

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what i would say and what i'm hearing on this panel today is that we need an infinite mindset we need to think

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completely differently about how we work what we're designing for

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and we need that at all levels and so what that means in terms of the community is for people that are living

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and working in fisherman's bend they need to think about for water how they consume water differently

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they need to understand that the goal here is we're actually designing a city

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that lives with flooding that flooding will occur it's been designed for flooding and that's part of normal life

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that flooding like in ellwood or neighbouring communities is an emergency event whereas in fisherman's bend it is

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part of of the community it's been designed for it and and i think the really exciting thing when you start

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thinking of circular regenerative thinking of of how we design cities it

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means like what tony said is that hybrid infrastructure is doing multiple things

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so a rainwater tank at someone's house or someone's business is connecting is collecting water for

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for the garden perhaps but then if a flood event occurs the water that tank is cleared and so it becomes a flood

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mitigation strategy to collect water a park is more than a park a street is more than a street and so it's thinking

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really differently but the really exciting bit is that we all of our institutions and agencies are coming

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together to to also be different entities and to really test ourselves

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about we no longer can work in isolation we really need to work with the smartest minds in the room about how we can build

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cities differently for the benefit of all is it a challenge for local government

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to you know to who has a very defined role in terms of planning and provision

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of services um to actually think about fisherman's bend the area that's

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fisherman's bend and think differently about it yeah abs absolutely and i think uh as as

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we've mentioned uh fisherman's band has the city of port phillip and the city of melbourne so it's got two council areas

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and it's it's really this idea of building one set of infrastructure for the community and to to uncouple our

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thinking around um you know city of port phillip onwards one street and has to be responsible for the drains

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and the pipes in that street um melbourne water or southeast water are responsible for another bit it's

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designing the precinct as one there's a significant role for the private sector here so it's the private and the public

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sector coming together and it's been really brave and courageous in thinking so it's thinking

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about you know the city of port phillip possibly paying for infrastructure that's technically in the city of

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melbourne it's it's thinking of you know south east water testing itself about how it works with melbourne water

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and so it's really um coming back to that sort of infinite mindset about actually why do we do

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things the way we've always done think is there another way of us working together and really putting that

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community lens on is what's the benefit for all victorians about how we do this

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rather than focusing on our institutions as a silo and i think that's incredibly exciting incredibly challenging but

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i feel really energized about in terms of fisherman's been is at scale and it presents that opportunity

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it feels like though we've talked about hybrid infrastructure

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hybrid administrative arrangements but how are we going to engage the community

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in understanding that things not not only if you live in fisherman's bend if you

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work in fisherman's band actually we need the community to understand uh

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the journey that we're taking and i it feels like that that's going to be quite a journey so kim can i ask you first

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is there a different way of engaging the community in these conversations

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it's interesting when you're kind of thinking about that i think that some things will just happen without the

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community even realizing they're being educated i guess i get taken back to

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some of the commentary around just

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[Applause]

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exposure to information now that people have that just makes them more aware and

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educated and the same with the flooding um i guess i lived in a very fun prone area

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up here in brisbane it's amazing what sort of community that creates just through

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that experience and knowledge that we've got some rainfall happening we've got a high tide you know it's going to flood

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the community come out together they share experience there's actually a real sense of knowing your neighbours

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and kind of just knowing what's going to happen and having your own experiences

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in that directly in terms of giving them the information

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beforehand on making the broader melbourne community um aware of what's happening at fishermen spend

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yeah i guess social media is a big way that we can now engage broader community

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so it could be brands aware across melbourne of the really

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exciting things that are happening in fishermen spend and i think it should be shown as a showcase sitting here

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listening to the really exciting hybrid technology that's going to be delivered here

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and sitting in this water industry but in a different geographic region hearing

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that sit there and go oh that's great but typically it's so complicated to deliver

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that just getting those stakeholders together to talk or share funding

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um is just a really difficult hurdle to get over so i think fisheries should be

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celebrated i think people in melbourne should be aware of what's going on here in the water space

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and be excited about it and be knowledgeable about it and actually advocating for it

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you at south east water have a significant experience in developing a really innovative water solutions

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for a part of a suburb in the southeast of melbourne called aquarivo so

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i imagine by now their building and residents are moving in how did residents then

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react to what is a which is completely different to what they might have been used to yeah you're right cheryl i was

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while kim was taught and you read my mind i was going to raise the aqua event maybe i'll use it as a

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little bit of an example so we've got about 150 of the customers have moved in

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built their homes and started using the app that we have given them that tells them not only their water

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usage all three of their water usage which is a rainwater to hot water and the tank and the way claire talked about

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it you know able to drop down with a storm coming but also the recycled water

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and drinking water and it was an interesting little example that i'd used when one

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customer said i thought we were going to see a lot of reduction in our drinking

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water and why am i not using much recycled water

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and interestingly we did a bit of analysis and and one of the team went and visited the customer and chatted to

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them and the simple question was oh have you hooked up your washing machine to the

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recycled water and the customer said i don't know and so what we did is

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the staff member of southeast water went and had a look and sure enough it hadn't it had been hooked up to the normal

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drinking water system washing machines and dishwashers use a lot of of water and one of the benefits of recycled

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water is you can actually use it in your washing machine interestingly enough what came out was

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oh well why didn't you hook it up to that oh i didn't hook it up harvey norman delivered it

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and they hooked it up so we the penny dropped for us it's beyond that it's the people that deliver

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those water use appliances particularly that we need to engage with as well and maybe we need to

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be training the bunnings the harvey norman's the good guys about when you get there hook it up to

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that purple pipe not the drinking water partner and where did that come from

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one of our customers reading their app interpreting it and honestly our biggest

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challenge in southeast water is we do a particularly complex job behind the scenes and we're a real cinderella

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type service and as a consequence of that the customer doesn't understand it but

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giving them the tools with that information is so valuable that they engage with it

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look at that example i've given you engagement to the point that particular household went from virtually no

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recycled water use to about 40 just by making a simple decision that's

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fantastic tony you've had experience let's make some comments first of all it's not often

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anywhere in the world where you have a water utility that goes in partnership with the developer to create the type of

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communities we're looking at and that is a hybrid that's an emerging hybrid institution that i was referring to

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and that's a really fine example one of world's innovation in how the changing role of the water utility

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in that sense but i want to sort of add to what kim was saying in that there is also an emerging field in urban design

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which is incredibly human-centric and and and through that urban design it

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actually starts to introduce signals and demonstrations on how the world's changing

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uh i have seen designs whereby wetlands are particularly used to celebrate when

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it rains and the community gets to understand then the relationship of those wetlands

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what happens when it rains i have seen architects design new buildings whereby

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their rain water tanks are transparent and people know how it operates some of them are

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equipped with likes such that when it does rain and when it's purging it gives a light show but it creates a signal for

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the community to understand their infrastructure and therefore understand about how they could live

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in a really cohesive way with all of these elements that are trying to buffer

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the effect of climate change but at the same time trying to improve the quality of the environment that it is not all

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about technology technology needs to be embedded into the infrastructure in a hybrid way perhaps

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through some biomimicry that creates all of these signals that brings the community much closer to how they

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actually live within the environment so the the urban design field is also

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really emerging into a very human-centric and you only need to go to aqua river to see you you heard about

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the technology side but you need to walk around and look at the place setting and you understand that it is always

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informing and inviting residents in to become much more aware of their

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environment and craig this community's new community of by

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2050 of 80 000 residents in fisherman's bend will be on the banks of the era

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um and so you know the and i've seen many examples of melbourne water

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changing the way communities feel about their little water part of the waterway you know where you've been daylighting

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for instance taking away pipes and recreating a creek that was there a hundred years ago but the era which is

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our iconic river for melbourne and fisherman's been so very important

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presents both the threat but also the beauty of living beside water

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so how how do you think you melbourne water will go about engaging the community around that sort of dual thing

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threat but also pleasure a fantastic question cheryl and it's something that at melbourne water we've

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done a lot of and increasingly so is how do we engage communities to actually

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connect with those sort of natural elements or those elements of nature around them including waterways um to

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actually value those how do we actually help them uh interact with those to become not something that's out of sight

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out of mind but something that they interact with and they really value and we see um sort of further up in the sort

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of mid to uppie era we see increasing examples of where communities not only sort of start interact and

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appreciate they start to take ownership and become very actively involved in in in the the whole

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sort of management and uh and upkeep of the waterway um things like you know some of our

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community grants programs for example where uh members of the community actually start to take on responsibility

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themselves uh with funding from us to to to manage some of these natural resources so i think it's helping the

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community connect engage appreciate understand and they'll take they'll take it uh by the horn so to speak

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we have global responsibilities in particular i think about the un's sustainable development goals um and

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claire i was going to ask you how do you think fisherman's band

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can deliver on the sustainable development goal 11 which is the sustainable cities and communities

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sdg's or the sustainable development goals number 11 is very much around designing sustainable communities that

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are designed to be ready for shocks and stresses and and so

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we all know with climate change that we are going to have more frequent extreme weather events

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and so i think what we've been talking on this panel today is not about needing to manage the water but to celebrate it

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and i think it's a completely different type of thinking and and also like i said before it's not about sort of

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having to react to it but knowing that we are designing a community that's ready for it

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that we've engaged the community about flooding events that we've thought about both at the

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precinct level which is as sdg 11 talks a lot about designing buildings

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that have a whole lot of sustainable features about them very much about water it's about energy

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it's about waste so thinking about sort of the whole spectrum of sustainability but but what i would say and i love this

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concept that the danish have which is about hedonistic sustainability which is about you can do all of these things and

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you actually can have a better quality of life so sustain sometimes people think that

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sustainable communities you are taking things away you are asking people to to

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do less or have less and it's not that hedonistic sustainability is about how do we be

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smarter how do we be smarter about how we use our resources but you do that within the finite constraints and

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resources of the planet and so it's thinking about our streets our parklands

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and our buildings and our planning controls so that we trust have trust in government

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and trust in our institutions particularly with flooding that we are designing a community that um at the

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paramount has the safety of human life that you know so the safety of human life is as we've seen with covert is um

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you know every life is important so they there is a trust in government that we are designing a precinct with that

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premise but then there is a role for everyone that lives in that precinct um to to think about living in a way that

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is within the finite constraints and resources of our planet and it's not about no water no energy no waste it's about

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thinking about a lower type of consumption but still has a very high quality of life

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and so if i think about the quality of life tony you've been deeply involved in developing

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the water sensitive city strategy for fisherman's bend can you just give us your vision

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of what it would be like to live in fisherman's bend picking up all of the things like hybrid infrastructure inside

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the house and outside the house so the the one thing that i would like to see is future is the residents and

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people that work in fisherman's men are house proud they're proud to be associated with the precinct because of

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what it stands for because of all the functionalities that you see that you can perhaps explain and point

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out to visitors as you as you go along the address of the future not because of just its location but because of what it

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stands for it being a a vision of what future cities could look like so

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tony as i walk along one of the newly created streets and fishermen's

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bend what will i see that's different to where i've come from

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well depends on what day it is if it was a hot day you would you immediately sense the cooling of it

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because of the fact that the streets are cool uh the soil is moist and therefore

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it has a lot of evaporative cooling potential that you can feel on a wet day you might see a totally

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different street whereby the middle of the street is actually protecting you from flooding and drainage you could see

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water running down and with good urban design they are running down not like a drain but it could be like a cascading

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stream in the middle of your road you could see that and where it finishes up in a local park in the wetland is now suddenly

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vibrant and a few days after it rained it may have a totally different ecology so that changing climate of melbourne is

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completely captured in the landscape so as a resident uh it's not for the engineers among them

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will be pretty excited about its drainage function but for a resident to to just get the sense of being so close

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to nature but understanding that that nature is actually functioning and

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servicing that city and that's a different you you go out to a park and you might look at

34:13

nature almost in in a fairly one-dimensional way you go to fisherman's bend and you

34:19

know that you can have it all you can have the functionality that the cost effectiveness in terms of infrastructure

34:26

but still that quality of the environment that people flock to talk to those places for

34:32

so yep i'll be i'll be looking for an apartment at fisherman's bend if they build it right

34:37

they will in wrapping up

34:43

i see my vision of for the community who is going to live in fisherman's bend

34:49

it's a community that is connected it's a community that is

34:55

serviced well by their local government by their infrastructure partners

35:03

but mostly it's a community who just lives with the knowledge that they are

35:10

absolutely the front runners in in creating livable cities and that we

35:15

have in the background and worked really hard to

35:21

create that for them and that for them and charlie's described it it might be through an app or something else they

35:27

are satisfied in the knowledge that they are at the really leading edge of sustainability

35:34

livability and resilience i would like to thank my panel members today

35:41

not only are they leaders in their fields across many fields

35:47

but it is going to take leadership itself to deliver fisherman's bend

35:52

and it is people like charlie tony claire craig

35:58

and kim who will do that for us and so i have the utmost confidence that we will be

36:03

able to do it thank you very much

36:09

fisherman's bend works at multiple scales to achieve multiple outcomes green roofs green walls and rainwater

36:16

tanks in the private realm work with rain gardens and tree pits at the street scale which work with a water recycling

36:23

plant and traditional civil engineering infrastructure of pipes pumps and levees

36:28

to deliver on water security flood protection urban cooling and greening outcomes

36:51

you

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