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When challenges present
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in the lives of children,
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understanding the issues
and providing support early
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is important.
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Professionals who provide services
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to children, parents or families
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are in a good position to pick
up on the challenges, risks
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and issues that can hold a child back.
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But sometimes, it's not easy
to understand what's going on
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until we see the bigger picture.
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Victoria's Child Information
Sharing Scheme, or CISS
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helps bring the pieces of
the picture together earlier,
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to identify an obstacle for a child
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- and to see what might help.
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To get a clearer picture,
certain professionals who work
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in organisations prescribed under CISS
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can share information with
other prescribed professionals
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working with that child or family.
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And they can work together across services
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to coordinate their support.
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- Sometimes, when I was worried,
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I got stomach aches before school.
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- Jack's counsellor noticed his anxiety
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was affecting his schoolwork
and his friendships.
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She had a chat with Jack and his mum
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about getting Jack's school involved.
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- She asked me what I thought.
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At first, I didn't want everyone to know.
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But now, my teacher helps me on those days
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when I don't feel good,
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and we've come up with ways to
help me manage things better.
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- CISS prescribed organisations
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are known as information
sharing entities or ISEs.
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They include schools, health services,
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education and care services,
police and many others.
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Key people in those
organisations have been trained
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to share and request
information under CISS.
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If you become aware of important
information about a child,
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talk to those people in your organisation
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who have been trained to share under CISS.
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CISS prioritises the safety
and wellbeing of children
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over individual privacy
and confidentiality,
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but only information that
is relevant to the wellbeing
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or safety of that child can be shared.
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Trained CISS professionals
know that whenever it's safe,
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reasonable and appropriate to do so,
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they must support the
agency and voice of a child
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and respect their social, individual,
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and cultural identity,
strengths and abilities
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by involving them in the
decisions about their own lives.
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CISS professionals also
work collaboratively
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with protective parents or guardians.
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CISS professionals will always
try to talk with the child
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and their family or carer first,
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unless there's a good reason not to.
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For example, if it's an emergency,
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or parents or carers can't be contacted.
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However, if a parent or child
doesn't want others involved,
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CISS allows professionals
to use their judgement
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to share or request information anyway
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if they consider it may help
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to promote the child's wellbeing.
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CISS doesn't change Victoria's
mandatory reporting rules.
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If it's a matter of safety,
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mandatory reporters must share information
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as required under those rules,
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whether or not they are prescribed
or authorised under CISS.
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CISS helps professionals give and receive
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the information they need to help children
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and their families get
the support they need
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to be safe and to thrive.
Updated