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Better Practice Permissions Playbook

The Better Practice Permissions Playbook helps regulators improve permission practices and processes, and prepare for digital reform.

Details

Topic:
Regulatory reform
Audiences:
State government - regulatory operations, State government - regulatory policy
Regulatory functions:
Permissions, Practice and processes, Digitisation
Industry:
All relevant industries
Document types:
Framework, Guide, Playbook, Template
Author:
Better Regulation Victoria
Date published:
1 December 2023

The Better Practice Permissions Playbook is a 3-part resource that helps regulators implement better practice permissions – licences, permits and other approvals – and get ready for digital reform.

It outlines an approach to making regulatory practice and processes more consistent, streamlined and digital.

The playbook is ideal for regulator leaders, managers, officers and specialists who want to improve permission practices and processes.

As well as the 3-part playbook, there are 2 companion resources to help regulators implement improvements:

  • The Better Practice Permission Process Manual
  • The Better Practice Permission Journey Map Template.

Either work through the playbook to review your end-to-end permission practice and process or just focus on specific parts. Use it as part of a significant reform program or for continuous improvement.

How this tool can help

The Better Practice Permissions Playbook helps you:

  • understand your current processes and practices, and assess your digital readiness
  • design and implement permissions that are better practice and ready for digitisation
  • clarify and target your digital reform goals.

Support to apply this tool

Contact Better Regulation Victoria at contact@betterreg.vic.gov.au if you have any questions about this tool.

Updated