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Recovery support

After a disaster it can be hard to know what to do next. We can help connect you with programs and services that could help.

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Get recovery support

Recovery support is available for people impacted by:

If you were impacted by an emergency not listed above, contact your local council to find supports in your area.

You can also find out more about support, advice and counselling available throughout your recovery.

How recovery support can help

Depending on what you need, we can help you:

  • apply for payments and get financial help
  • find services to support your recovery
  • progress an insurance claim
  • refer you to mental health or wellbeing services
  • learn tips to help you or your family cope with stress
  • get legal support
  • get support for your business.

Support can be as simple as telephone advice on what services are available, or connecting you with programs that can help you.

If you have been significantly impacted, you may also be eligible for a recovery support worker. Over time, they will work with you to find and access the range of services you need.

If you have urgent recovery needs, call the Emergency Recovery Hotline on 1800 560 760.

About the recovery support program

The recovery support program is available for people who have been impacted by:

The program has been designed to provide you with the support you need for your recovery journey.

A broad range of support is available, based on you or your family’s immediate needs. The program recognises that everyone’s experience and recovery journey after a major emergency is unique.

Recovery support providers include community health services local to you, family service organisations and Aboriginal Controlled Community Organisations.

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