Call the Emergency Recovery Hotline, Monday to Friday on 1800 560 760.
Press 9 for an interpreter or call Translating and Interpretation Service (TIS) on 131 450.
If you are in immediate danger, call 000.
Available support
A range of support is available for individuals and communities affected by the January 2026 Victorian bushfires.
Financial help
Payments and grants for immediate and longer-term financial help.
Community recovery hubs
Recovery following the January 2026 bushfires is being managed locally. The hubs are set up and run by councils to provide information and services to their communities.
Local councils
Accommodation
Emergency accommodation
Short-term emergency accommodation can help for anyone who can’t go home because of the bushfires. This ensures everyone has a safe place to stay.
You may be eligible if you have no other place to go.
Before seeking this support, people are encouraged to consider options such as:
- contacting family or friends for support
- speaking to their insurance provider about what their policy will cover.
If you don’t have insurance or a place to stay, call the Emergency Recovery Hotline on 1800 560 760.
Temporary accommodation
Temporary accommodation supports uninsured and underinsured households. It provides a temporary place to stay while their properties are cleaned up, repaired or rebuilt.
Onsite temporary accommodation options may be available for up to 3 years. You can apply for temporary accommodation if you are unable to live in your home due to the bushfires.
You may be eligible for temporary accommodation if you:
- cannot return home because it is damaged or destroyed; and
- do not have building or contents insurance or are underinsured; and
- have no alternative accommodation options.
Temporary accommodation options may include:
- a caravan or modular home placed on your property or at another agreed location
- a rent relief grant to help you pay for rental accommodation.
To apply for accommodation support, contact the Emergency Recovery Hotline on 1800 560 760 (press 9 for an interpreter or call Translating and Interpreter Services on 131 450).
Recovery support officers will work with you to understand your needs.
General support
Emergency Recovery Victoria is still working alongside emergency services, councils, and community groups to assess recovery needs and provide support to affected communities.
Ongoing services can also help. You can view our list of contacts below.
Recovery services, wellbeing and support
Find out more about the support, advice and counselling available as you and your family recover from storms, bushfires or floods.
Printable flyer
You can download and print our flyer about available support, below:
Donate
Contributing after a disaster - how to help
After a disaster, you might donate your time or money. Make sure your contribution goes where it is needed most.
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