Call the Emergency Recovery Hotline on 1800 560 760 Monday to Friday 8 am to 7 pm or weekends and public holidays 9 am to 5 pm.
Press 9 for an interpreter or call Translating and Interpretation Service (TIS) on 131 450.
If you are in immediate danger, call 000.
Available support
A range of support is available for individuals and communities affected by the January 2026 Victorian bushfires.
Financial help
Payments and grants for immediate and longer-term financial help.
Recovery Hubs
Recovery Hubs are one-stop-shops for information on recovery.
At a hub you can speak to a Community Recovery Officer who can connect you to the help you need.
The VicEmergency website lists up-to-date locations and opening times.
Emergency accommodation
Short-term emergency accommodation can help for anyone who can’t go home because of the bushfires. This ensures everyone has a safe place to stay.
You may be eligible if you have no other place to go.
Before seeking this support, people are encouraged to consider options such as:
- contacting family or friends for support
- speaking to their insurance provider about what their policy will cover.
If you don’t have insurance or a place to stay, contact your local council.
General support
Emergency Recovery Victoria is still working alongside emergency services, councils, and community groups to assess recovery needs and provide support to affected communities.
Ongoing services can also help. You can view our list of contacts below.
Recovery services, wellbeing and support
Find out more about the support, advice and counselling available as you and your family recover from storms, bushfires or floods.
Sign-up for updates
Fill out our online form to get notifications via email and SMS. We will send you information and updates about available support.
Printable flyer
You can download and print our flyer about available support, below:
Donate
Information about how to donate money, goods or services is available on the VicEmergency website.
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